Many clients return to use our services again and again. Indeed, one, a mid-cap FTSE quoted group has used one of the principals for over a dozen discreet assignments, covering a range that includes executive and workforce effectiveness, executive and management recruitment as well as acquisition due diligence.
We find that the assurance of confidentiality and clients’ development of trust in the MacGregor principals, as well as the insight provided in delivery of results, are major features in retention of the firm for repeat business.
One client said after we completed an executive search assignment: 'I will be remembered as the person who recruited that guy into this organisation.'
Clients appreciate the bespoke nature of our work and the fact that they receive undiluted attention from our experienced consultants. The thoroughness of our approach to whatever the nature of assignments undertaken is frequently praised. Clients appreciate, too, our down-to-earth manner, enabling us to interact with employees at all levels in their organisations, often teasing out issues which traditional consultants would not unearth. The approach has resulted in the comment from a newly-placed Managing Director into a client company following identification of the key business issues by us that our report enabled him 'to hit the ground running' on taking up his appointment.